BioWare is aware of a bug affecting saves of Mass Effect 2 on PS3 and is working on a fix, the studio has confirmed.
News of corrupt save files emerged from players last night, who complained that once they had stored their game, they were unable to continue.
Addressing upset fans on the BioWare forum, community chief Chris Priestly said yesterday:
"Just to make it clear, we are aware of this issue and are working to understand what is [occurring] and how we can fix it.
"If you are encountering this issue, please provide details about your PS3 and your playthrough."
Earlier, BioWare's Jesse Houston told the studio's community exactly what it was looking for, calling for specific information on:
"1> where the crash occurred that caused the save to become corrupt (ie loading from Horrizon to the Normandy or Right after the fight with the Yahg)
"2> How many levels in a row you played beforehand (Ie you played through the prologue through to Horizon in a single sitting)
"3> How long you were playing concurrently beforehand (ie you had the game running for 40 hours straight without rebooting the console)"
Mass Effect 2 was released to huge critical acclaim on PS3 last week.