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3DS: 'There are no widespread issues' - Nintendo

3DS complaints are fewer than past hardware launches, says platform holder

Headaches, eye fatigue, 'black screens of death' and loose hinges. As you might expect with a high-profile hardware launch, the internet has thoroughly nitpicked 3DS, but Nintendo says these issues are relatively isolated.

"The number of calls and emails received by our customer support center is well below the rate experienced during past hardware launches," Nintendo has said in response to crashing 3DS units and reported loosening hinges.

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"There are no widespread issues," it told Joystiq.

Earlier this week the first images of what is now dubbed the 3DS 'black screen of death' surfaced, showing a warning that requests users to restart their console after "an error" having occurred.

Nintendo has advised users who have received this error message to install the recently-release 3DS firmware update before calling customer services.

[ SOURCE: Joystiq ]

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