Sony offers another PSN freebie: EU users get identity protection

Platform holder to pay out for 12 month fraud protection service

Sony Computer Entertainment Europe has announced a free identity protection programme for PSN and Qriocity customers in the UK, France, Italy, Spain and Germany.

Here are the official details sent to press by Sony:


In response to the recent PlayStation Network hack, the new identity protection programme will help customers protect their personal information, in light of the criminal intrusion of the PlayStation Network and Qriocity services in April.

The programme will be offered by Affinion International Limited, to allow eligible PSN/Qriocity members impacted by the recent data breach to avail themselves of an identity protection programme. It comprises monitoring, surveillance, reporting and insurance for all existing eligible PSN/Qriocity registrants who contact Affinion within the five countries who may be at risk from Identity Fraud and the premium will be paid for by Sony for the first 12 months.

The fraud protect service offered by Affinion will provide access to the following key components:

Personal Information protection
Monitoring and Alerting Service
Personal Information Protection Software

Help / Assistance and guidance
Dedicated helpline
Victim of Fraud support

Financial Protection
Insurance that covers the expenses incurred in identity restoration following identity fraud
Card Monitoring and Alerting Service

Further details, including eligibility conditions, can be found at:

SNEE and SCEE will continue to investigate the possibility of similar programmes being identified for other countries as part of an on-going process. The process will depend greatly on the identification and due diligence of local suppliers and further information will be announced as and when further programmes are finalised.

PSN/Qriocity customers under the age of 18 are advised to consult their parent, guardian or responsible person over the age of 18.

For more information, please visit or

* For eligibility for fraud protect consumers must be 18+ and be an account holder on 20 April 2011.

On Sunday, SCEE finally confirmed that PSN services had started coming back online in Europe after over three weeks of online gaming blackout on PS3.

In addition, the company detailed a welcome back pack for PSN users, including a number of free games,

Sony CEO Howard Stringer today hit back at critics of the company's handling of the whole affair.