Call of Duty Elite's premium 'Founder' subscribers will get an extra 30 days of membership free as Activision seeks to compensate for the service's ongoing problems.
Modern Warfare 3 has been out for three days now and the Call of Duty Elite servers are still not coping well with the demand.
As well as extending premium memberships 30 days, Activision has also extended the 'Founder' eligibility period to the end of the month.
In a new statement Activision outlined the situation with its efforts to repair the service. Here are the highlights:
"On Call of Duty Elite, we are having trouble scaling the service to meet demand. Many of you are trying to get in and unfortunately, you can't right now. You're frustrated, we know it, and we know we need to fix it. Our teams have been working non-stop to identify issues and resolve them as quickly as possible. Again, these issues have no impact on the performance of the game.
"At launch, our registration and login systems were crushed by gamers trying to enter the Elite site at the same time. We have now fixed the registration and login systems, but we have found that the greater than expected demand is crashing servers. We're immediately deploying multiple additional servers to beef up the system. We are also going to temporarily limit access to Elite services on both the console applications and website while we build additional capacity and scale. We'll look to increase access to greater numbers of users as soon as possible.
"And for our premium members who are Founders, know that granting your status and delivering your in-game benefits in MW3 is a priority. Also, to ensure that every premium member receives their full money's worth, we are immediately and automatically extending your membership to Call of Duty Elite by 30 days at no additional cost. If you're still considering becoming a premium member, we're going to extend Founder eligibility until the end of the month, and you will also receive the additional 30 days of access."
The full statement is thought the link below.