to join the CVG community. Not a member yet? Join now!
CVG
News

Mass Effect 3 can't import completed save game files from the cloud

EA knows Xbox 360 importing issue may represent "a great setback" for long-term fans

EA has revealed an issue that could prevent Xbox 360 users from importing their completed Mass Effect 2 save data into Mass Effect 3.

Zoom

The series allows players of the latest release to import save data from previous games, ensuring that the look of their character, the decisions and actions they've taken, and squad mates they've lost remains consistent.

But those who have saved their completed Mass Effect 2 data to the cloud and don't still have access to the system on which the save was originally made may not be able to salvage the completed endgame file. EA says:

The following scenarios will result in no import functionality:

  • Moving your save file from the hard drive disc to the cloud.
  • Moving your save file to another Xbox 360 system via the cloud (instead of a memory card, transfer cable or Xbox 360 formatted USB stick).

Solution to scenario 1:

  • Move your save file from the cloud back onto the hard drive from which it originated, i.e. the Xbox 360 you originally created the save file on.

Solution to scenario 2:

  • Move your save file from the cloud back onto the hard drive from which it originated, i.e. the Xbox 360 you originally created the save file on.
  • Using a memory card, Xbox 360 formatted USB stick, or the Official Xbox 360 HDD transfer cable, transfer the save file to the new Xbox 360.

Currently there is one scenario in which you might not salvage the completed, endgame save file: if you have ever moved your file to the cloud and the original system is not available to transfer it back to.

While it's possible that one might be able to reload a non-original save game near the end of Mass Effect 2 to "re-finish" the game to populate a new endgame save, we unfortunately cannot guarantee that this will work with certainty. Lastly, you may also experience importing issues if you've downloaded or used custom Mass Effect 2 saves, or have edited your own save using a community-created program. We understand this may be a great setback to those impacted who have been following the Mass Effect franchise over the years. We thank you for your patience.

Mass Effect 3 is out now in North America and will be available on these shores from Friday. If it wasn't clear enough from our Mass Effect 3 review, the third entry in BioWare's sci-fi trilogy is one of the best games you're likely to play this year. See what everyone else thought in out Mass Effect 3 review round-up.

Loading video...

More game videos from CVG:

Comments