22 Cans studio director Peter Molyneux is seeking donations from fans of his troubled iOS experiment Curiosity.
It is reported that as many as one million people have downloaded the application from both the Android and iOS store - an unexpected swell of demand that has ignited numerous networking problems.
As uncovered on CVG's Curiosity live blog, many players have been unable to log on to the service for days while others are seeing the cube in different stages of decomposition. The idea of the experiment was that everyone could chip away at the same cube at the same time, and earn coins in the process. But due to server bugs, players' coin collections are disappearing randomly.
22 Cans, which is based in Guildford, has been working long hours to solve the issues, though now it is seeking donations from players to purchase better network infrastructure.
"We may need help to make the experience truly wonderful, our server costs are going to ramp up with our new fix," Molyneux explained.
A statement on the group's website reads: "We are a small independent developer and due to popular demand we now offer the option for kind people to donate, so that we can make Curiosity the best possible experience it can be. However big or small the donation; it will really help us make Curiosity better."
The studio has also acknowledged the server problems in a video message to its fans.
On the Curiosity Live Blog, users have told CVG that all six sides on fourth layer are coming clear, with images of fruit and scissors emerging.