Xbox beta: Inflated game pricing an 'unintended error', says MS

Firm promises reimbursements to affected beta testers

Microsoft has said that the expensive prices attached to EU Xbox Live Arcade titles for testers of the new Xbox 360 dashboard beta are an 'unintended error'.

An upcoming system update is set to axe Microsoft Points and replace them with real-world currency. But early beta testers have complained that the conversion from MS Points to real money has resulted in significantly higher prices, especially in the UK.


A Microsoft rep has issued an official statement to clarify that the pricing is 'incorrect', and promises reimbursements for those who've paid for games at the inflated pricing.

"We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing," a Microsoft rep told CVG.

"We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members," it added.

"Of note, beta programs give us a chance to test, fix and correct issues like this. As with all betas, we take the learnings from our program and make corrections and adjustments prior to the update being available to all members. As always, we appreciate the participation of our beta customers in helping us launch and build great products," concluded the rep.