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PS4 users report save corruption errors [update]

Error message CE-34878-0 becomes more prevalent following game crashes

A number of PlayStation 4 owners are reporting their console is corrupting save data and rendering some games unplayable.

The error, named CE-34878-0, has become more prevalent in recent weeks, though the problem dates back to early December when complaints first emerged on the official PlayStation support forum.

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The code appears after any PS4 game crashes, regardless of why, meaning that the sequence may not represent a systematic problem. In some cases, these crashes are corrupting game save data, according to users.

A Sony support page has offered guidance on dealing with the general error code:

Step 1: Close the application, install the latest system software and game update, and restart the system.

Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].

"We are aware of the cases and we appreciate your patience while we investigate," Sony told CVG on Tuesday.

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